In plain language: we use personal information to respond to you, deliver and improve our services, protect our systems, and meet legal obligations. We do not sell personal information.
1. Who is responsible
Travus Tech Inc., Atlanta, GA, USA (“TravusTech,” “we,” “us”) is responsible for the processing described here unless a contract states that we process information on behalf of a client. Contact: [email protected].
2. Scope
This Policy applies to travustech.ai, our forms and assessments, sales and support communications, contracted services, and future mobile or web applications that link to it. A client’s own privacy policy governs information the client independently collects from its customers.
3. Information we collect
- Contact and business information: name, email, phone number, company, industry, team size, needs, and information you choose to provide.
- Interactions: messages, assessment responses, appointments, support requests and, where disclosed at the time, call recordings or transcripts.
- Commercial information: proposals, contracts, services, support, and billing records. Payment providers process full payment credentials when applicable.
- Technical information: IP address, browser, device, pages viewed, timestamps, session identifiers, security logs, and consent preferences.
- Application information: identifiers, crash diagnostics, and permissions you choose to grant, limited to actual app functionality.
We receive information directly from you, your company, authorized integrations, and vendors supporting our operations.
4. How and why we use information
| Purpose | Legal basis where required |
|---|---|
| Respond to requests, prepare the assessment, and schedule calls | Pre-contract steps, service delivery, and legitimate interests |
| Provide, personalize, integrate, and support contracted services | Contract performance |
| Send requested and operational communications | Contract performance and legitimate interests |
| Marketing, newsletters, personalized ads, or remarketing | Consent where required, with an opt-out available |
| Security, fraud prevention, auditing, and improvement | Legitimate interests and legal obligations |
| Comply with law and protect rights | Legal obligations and legal claims |
We do not use solely automated decisions that produce legal or similarly significant effects. AI may assist responses, triage, and recommendations with safeguards and human review appropriate to the context.
7. International transfers
We operate in the United States and use providers that may process data in other countries. Where the GDPR, UK GDPR, or LGPD applies, we use recognized safeguards such as contractual clauses, vendor assessments, and appropriate technical and organizational measures.
8. Retention
We keep information only as long as needed for the purposes above, our business relationship, security, tax and legal obligations, and legal claims. We then delete, anonymize, or securely isolate it unless retention is legally required.
9. Your rights and choices
Depending on where you live, you may request access, correction, deletion, portability, restriction, objection, information about sharing, review of automated decisions, or withdrawal of consent. Residents of certain U.S. states may also opt out of sale, sharing, or targeted advertising and appeal a decision. We do not discriminate for exercising privacy rights. We may verify your identity and authorized agents, and legal exceptions may apply.
You may also complain to your local data protection authority, including Brazil’s ANPD or the applicable EEA/UK authority.
10. Future applications
This page may serve as a public privacy-policy URL for the App Store and Google Play. Before any app launches, we will update the data categories, SDKs, permissions, purposes, and practices to match the actual product. If an app supports account creation, we will offer an in-app path and an online method to request deletion of the account and associated data.
11. Security
We use administrative, technical, and organizational measures proportionate to risk, including access controls, encrypted connections, credential protection, security logging, and vendor review. No system is completely secure; we will follow applicable investigation and notice obligations for relevant incidents.
12. Children
Our services are intended for businesses and people age 18 or older. We do not knowingly collect personal information from children. If we learn that we received it improperly, we will take steps to delete it.
13. Changes
We may update this Policy for legal, technical, or operational changes. The date above identifies the current version. We will provide additional notice when a material change requires it.
14. Contact
Travus Tech Inc.
Atlanta, GA, USA
[email protected]
+1 (770) 659-7722